Kapi-Mana News : June 14th 2011
3 KAPI-MANA NEWS, JUNE 14, 2011 NEWS NORTH CITY SHINGLE SUPPLIES Phone 04 237 9618 • Fax 04 237 9617 Suppliers of: • Cement • Composts • Base Course • Bark Products • Sand, Soil & Mix • Drainage Material 3555620 7 Matiu Close, Elsdon OPEN 7 DAYS • Mon-Fri 7.30aM-4.30pM • Sat 8aM-4pM • Sun 10aM-2pM Loans for all reasons ADELPHI FINANCE Amounts $500 to $5000 KM112259 FAST Approval CASH NOW Level 3, Adelphi House, Hartham Place, Porirua PH: 237 4171 *All Loans Subject to Normal Lending Criteria Loans for all reasons Providing Cash Solutions 40 Years of Financial Service A cut above the rest! THE OLD COBHAM MILL 161 SH58, PAUATAHANUI www.oldmanmac.co.nz Open to the public Good value timber Local landscape supplies 04 234 7632 Building a deck? *Limited stock H3.2 dressed (ggd) 200mmx50mm $6.21* per metre incl. GST Ideal for deck joists & pergolas 3648480AF 3803489AA SPECIALS END 19-06-11 WWEEEEKKEENNDD RROOAASSTTSS www.prestonsmasterbutchers.co.nz HARBOURSIDE; 16 PARUMOANA ST, PORIRUA 04 237 7313 BONELESS & ROLLED ROAST Just $12.99kg PLAIN OR SEASONED EYE OF ROUND BEEF ROAST QUICK & EASY TO COOK AND CARVE. ROAST @ 180 C UNTIL JUST MEDIUM RARE $9.99kg ...FRESH FISH DAILY... WEATHER PERMITTING, SUBJECT TO CATCH OPEN 7 DAYS A WEEK Monday - Saturday 8aM - 6pM • Sunday 9aM - 4pM 3195517BC ... Inside Moore Wilsons on Kenepuru Drive ... ORDERS & ENQUIRIES PHONE 237 0912 MOANA PACIFIC FISHERIES A Division of Aotearoa Fisheries Ltd HOT SPECIALSEXPORT QUALITY FISH LANDED LOCALLY $19.95 Gurnard Fillets Per Kg $15.95 Mutton Birds Each $29.95 Fresh South Island Blue Cod Fillets Per Kg Sucker or sucked in? Shirley Najbert says she is ashamed to have been pressured into paying more than $3000 for a vacuum cleaner, but wants to warn others not to get caught out. Sales pitch annoys woman By KAROLINE TUCKEY Embarrassed, humiliated by purchase A Ranui resident says she has been left feeling humiliated and bullied after a door-to- door pressure sales pitch saw her part with more than $3000. Shirley Najbert, 72, has been told there is a no-refund policy after being sold a $3050 vacuum cleaner in a three- hour sales talk she feels she was pressured into. The com- pany, however, says the cus- tomer has responsibilities and Ms Najbert told them she is happy with the agreement. A salesman from Living Longer New Zealand phoned her in late May, offering a free gift, which she initially declined. The salesman persisted in asking when he could call in to see her with the gift and she relented. Ms Najbert says she was given a $2 Shop set of dis- posable plastic containers and a sales pitch that lasted from 1pm till 4pm on June 1. She was left feeling as if I had never cleaned my house . . . They sort of talk down to you as if you were a little kid who has never used a vacuum cleaner and I thought crikey, I ve been using a vacuum cleaner since before you were born . They make you feel inferior and stupid and he didn t give you a chance to say anything. He just kept on and on and on and if you started to ask a question he d just talk around it as if he didn t want to answer it. The salesman performed several demonstrations with the vacuum cleaner and with her own vacuum cleaners -- Ms Najbert has five that work, as well as a carpet shampooer -- in which substances were effectively sucked from the floor by the new machine but not hers. She was also shown the amount of dust in her carpet. I didn t really need a new vacuum cleaner and you feel quite pressured by the time they ve finished talking, you feel obliged to say yes. Any- thing to get rid of him. Mrs Najbert asked if she could drop in to the shop the next day to pay but was told the deal, discounted from the full price of $4349 with her five trade-ins, was only avail- able now. She was accompanied to the bank by the salesperson in her car to get cash. She was asked to sign three documents to seal the deal, discovering later that she had only been left with a copy of one of them. After talking over the pur- chase with her daughter, Mrs Najbert was horrified to learn domestic vacuum cleaners usually sell for 10 times less than the price she paid. They re charging exorbi- tant prices and [targeting] old people. It s most humiliating when your son or daughter has to tell you [that they feel] you ve been ripped off. Living Longer representa- tive David Lord says the con- tract made with Mrs Najbert states the deal is final. She has purchased a prod- uct and we have come to an agreement. She s very happy. I know as a business per- son I m responsible and the customer has responsibilities. We ve done everything honourably, as I m a genu- inely honourable person. After calling the company s new Kenepuru office to ask for a refund for the vacuum cleaner, Mrs Najbert was offered a $550 discount because she wasn t satisfied, and says she was asked to keep quiet about it. She received this money last week. I should have known bet- ter, and there s plenty of other people that have been suckered in, but I d like to try to stop them from [pressuring] someone else. They are out there now and going around Porirua and trying to suck people in. While the deal may be legal, in her opinion it s not ethical, and she should be given a refund because it s not fair . They should have taken the whole thing back and given me back the old vacuum cleaners, and be done with the whole thing.
June 7th 2011
June 21st 2011